Network Access

 

Vision

To be the trusted authoritative reference for information security in the Kingdom of Saudi Arabia.

Mission

- To increase the information security awareness level in the Kingdom of Saudi Arabia

- To coordinate national effort towards promoting IT Security best practices and creating trust among cyber community

- To help managing information security attacks and incidents in the Kingdom of Saudi Arabia

- To be the reference point in information security for the Cyber Community in the Kingdom of Saudi Arabia

- To build Saudi talent and human capacity in the field of information security in the Kingdom of Saudi Arabia

- To provide a trusted environment for e-transactions to foster trust, cooperation and collaboration among our constituents and the general cyber community in the Kingdo

Information Infrastructure

Network World targets the Network IT Executives, the experts who design, implement and manage the data, voice and video networks used by employees, customers and trading partners. They work for companies in many sectors: manufacturing, government agencies, educational institutions and financial service providers. They are the executives who set the strategic direction and technology roadmaps for their businesses.

Anyone who fulfills the conditions and has the interest to provide Telecommunications service, should submit his application to the Commission in order to obtain the license. The Commission shall issue the license according to the provisions of the Act and the Bylaws. The operators shall adhere to the conditions stated in the license issued to them.

The Governor may appoint any person as an inquiry officer to inquire into and report to the Commission on any matter pending before the Commission or within the Commission?s jurisdiction under a Commission statute. For the purposes of an inquiry, an inquiry officer shall have the powers of an inspector. The Rules of Procedure respecting the confidential designation and the disclosure of information to the Commission apply in respect of any information submitted to an inquiry officer, or obtained in proceedings before an inquiry officer.

Telecommunications Licenses

No person shall provide a telecommunications service to the public, or operate a telecommunications network used to provide a telecommunications service to the public, except under and in accordance with a telecommunications license issued by the Commission. Licenses shall be in writing, and shall be available for inspection by the public. In accordance with the Act, there shall be four types of licenses: telecommunications licenses; radio licenses; number licenses; and equipment licenses. When a license is issued, renewed, or amended, the Commission shall publish a notice on its official web site indicating where a current version of the license may be viewed by the public.

The Commission may issue two types of telecommunications licenses pursuant to Commission statutes: individual licenses and class licenses. The following services and networks shall, unless the Commission decides otherwise, require an individual license: fixed voice telephone services; public mobile cellular telecommunications services; operation of a public telecommunications network; national and international fixed and mobile data communications services; and such other types of service as the Commission decides shall require an individual license.

Every dominant service provider designated as dominant in relevant interconnection markets shall ensure that: it applies similar conditions to interconnecting service providers and foreign service providers under similar circumstances; it provides interconnection and access to interconnecting service providers and foreign service providers under the same conditions and of the same quality as it provides for its own services, or those of its affiliates; it makes available on request all necessary information and specifications to service providers and foreign service providers requesting interconnection and access; and it only uses information received from a service provider or a foreign service provider seeking interconnection for the purposes for which it was supplied and does not disclose the information to other departments, affiliates or persons to whom the information could provide a competitive advantage.

Types of Telecommunications Licenses

The Commission may issue two types of telecommunications licenses pursuant to Commission statutes: individual licenses and class licenses. The following services and networks shall, unless the Commission decides otherwise, require an individual license: fixed voice telephone services; public mobile cellular telecommunications services; operation of a public telecommunications network; national and international fixed and mobile data communications services; and such other types of service as the Commission decides shall require an individual license.

The CITC has adopted a Technology-Neutral Service-Specific licensing regime to encourage more investment in fixed and mobile services infrastructure. In this project, the CITC intends to study the global trend towards Unified Licensing and evaluate it in the context of licensing in KSA. This will enable the CITC to analyze different unified licensing regime and their impact on the KSA telecommunications market, and the optimal approach and timing for the introduction of unified licensing into the KSA market.

Internet Availability

AccessIT promotes the use of electronic and information technology (E&IT) for students and employees with disabilities in educational institutions at all academic levels. This Web site features the AccessIT Knowledge Base, a searchable database of questions and answers regarding accessible E&IT. It is designed for educators, policy makers, librarians, technical support staff, and students and employees with disabilities and their advocates.

Where a service provider requires land or an interest in land to provide telecommunications services, the service provider shall attempt to reach an agreement with the property owner or his representative. If the service provider fails to reach an agreement contemplated, the service provider may apply to the Commission for the expropriation of any necessary property. The Commission shall take the steps necessary to mediate between the concerned parties. If the Commission?s mediation fails to produce an agreement between the parties involved, it shall resolve the matter in co-ordination with the appropriate authorities.

Wherever possible, new telecommunications facilities shall be provided in a manner that does not create an undue adverse effect on existing telecommunications facilities. Relocation or modification of an existing telecommunications transmission system as a result of the provision of a new telecommunications transmission system shall be carried out at the expense of the person requesting the relocation or the modification. Any person who creates the need for protective measures on an existing telecommunications transmission system shall be responsible for the cost of such measures.

Telecommunications facilities shall be established in such a way that they do not adversely affect existing installations (including but not limited to, installations used to maintain public ways, water and gas lines, oil pipelines, and electrical installations). Any person who creates the need for protective measures on installations shall be responsible for the cost of such measures. A service provider shall compensate persons incurring costs for the relocation or modification of these facilities or installations. Where technically possible, and subject to the discretion of the Commission, service providers shall protect sites with environmental or historical significance from damage or disruption due to the construction, operation or maintenance of telecommunications transmission systems and other telecommunications facilities. The Commission may issue a decision designating certain sites as significant for environmental or historical reasons, in coordination with the concerned public authority.

The Commission shall, in accordance with the Ordinance, propose policies for the approval of the Ministry's principles and conditions relating to the provision of universal service and universal access in the Kingdom license pursusant for universal access and universal service. In preparing the universal access and universal service policies, the Commission shall include the following in its considerations: A list of basic telecommunications services to be included in universal service and universal access offerings; A definition of objectives and obligations for the development of universal service and universal access; A definition of the geographical areas in which specified levels of universal service offerings and universal access offerings shall apply; In preparing universal access and universal service policies, the Commission shall emphasize market-oriented and non-discriminatory principles in the extension of universal service and universal access.

The Commission may approve universal access and universal service plans for the incumbent operator establishing the conditions pursuant to which the incumbent operator shall be required to extend provision of universal service and universal access.

The Commission may invite persons other than the incumbent operator to submit universal access and universal service plans, setting out the geographical areas in the Kingdom in which they propose to extend availability of universal service offerings or universal access offerings, and the means to achieve such extension. The Commission shall establish and publish criteria to define the type of universal access or universal service plan sought, and to evaluate and select universal access or universal service plans submitted by pursuant.

Internet Affordability

Provision of the minimum level of telecommunications services with adequate quality and affordable prices to all users. Provision of opportunity to all users in the kingdom to utilize the minimum level of the adequate quality telecommunications services within specific geographical area and with affordable price.

In accordance with the Commission statutes, the Commission may establish fees for: the commercial provision of telecommunications services; issuance and renewal of telecommunications licenses; issuance and renewal radio licences for use of frequency spectrum; issuance and renewal of number licenses; issuance and renewal of licenses for use of telecommunications equipment; and any other function performed by the Commission pursuant to a Commission statute.

The Commission shall be governed by the objective of ensuring that interconnection and other access charges imposed by dominant service providers comply with the Interconnection Guidelines when: approving such charges; resolving a dispute between service providers regarding such charges; or otherwise exercising its functions and duties under the Commission statutes. In establishing charges for interconnection and access, dominant service providers shall comply with the Interconnection Guidelines, including any pricing, costing and cost separation guidelines set out therein.

Network Speed and Quality

Number of cycles per second of a radio wave. The frequency bands that can be used in Radio Communication as per International Radio Regulations. The plan prepared by the Commission and approved by the Council of Ministers for allocation of the frequency spectrum usage to the concerned parties. Frequency Spectrum is a state-owned natural resource. The Council of Ministers is the approving authority of the National Frequency Spectrum Plan for the purpose of achieving optimum utilization of this national resource, in accordance with International and Regional Agreements and approved regulations and standards.

The Commission shall regulate the frequencies as follows:

1. The Commission shall set the National Frequency Spectrum Plan in coordination with the involved parties, refer the same to the Ministry, for submission to the Council of Ministers for approval

2. The Commission shall ensure that the frequencies are used in conformity with the National Frequency Spectrum Plan. Further, it shall set a special register called "National Frequency Register" to record all the information pertaining to the frequencies, their allocation and usage

3. The concerned parties, as per their responsibilities, shall manage and supervise their assigned frequencies. The frequencies shall be used only for the purpose for which they are assigned

4. The Commission shall manage and supervise frequencies assigned for civil and commercial purposes. It shall set a plan for distribution and usage of these frequencies, and shall submit the same to the Minister for approval.

No person shall install, operate, or possess radio equipment or use a radio frequency except under and in accordance with a radio license. The Commission shall issue radio licenses in accordance with the provisions of the Commission statutes. After approval of the National Frequency Spectrum Plan and the Frequency Spectrum Management Procedures pursuant to this Chapter, the issuance of radio licenses shall also be consistent with the Plan and Procedures. The Commission may issue a decision from time to time deeming specific types of radio frequency uses to be licensed pursuant to the Act and this Chapter.

The Commission shall prepare a National Frequency Spectrum Plan or any amendments thereto for the approval of the Council of Ministers. The Commission shall be responsible for management of the frequency spectrum in accordance with the National Frequency Spectrum Plan. The National Frequency Spectrum Plan shall allocate frequency spectrum among different types of use and prescribe technical standards for use of the spectrum. The spectrum allocation shall be consistent with international and regional regulations, agreements and standards. In preparing the National Frequency Spectrum Plan, the Commission shall: Determine allocation of frequency spectrum in accordance with the objectives; Co-ordinate with the concerned authorities; Manage national and international co-ordination of frequencies; Promote efficient use of the frequency spectrum and reserve spectrum for future usage; and Co-ordinate frequency allocations and assignments with those of other countries.

The Commission may prepare and publish procedures related to the management of the frequency spectrum, including procedures dealing with: Classes of radio licenses and radio equipment licenses; Conditions for radio and radio equipment licenses; Radio and radio equipment license application procedures, including standard information requirements and application forms; License fees; Enforcement procedures; and Other matters that the Commission considers necessary to ensure the orderly management of the frequency spectrum. The Commission may limit the number of radio licenses, provided it has considered the following objectives: Promoting benefits for users of telecommunications services and other users of frequency spectrum; Facilitating the development of competition; and Promoting efficiency and innovation in use of frequency spectrum.

In accordance Bylaw, the Commission may suspend or revoke a radio license where the Commission determines that the radio licensee has acted in violation of the terms of the license. Prior to suspending or revoking a radio license, the Commission shall: Inform the radio licensee in writing that it is in the process of suspending or revoking the radio license, as the case may be; Afford the radio licensee a reasonable opportunity to remedy the violation noted by the Commission and to answer the Commission in writing as to the grounds on which the radio license should not be suspended or revoked.

Hardware and Software

The conveyance of signals between defined termination points by wire/ wireless equipment, including the conveyance of signals over the Internet. Conveying and routing of signals ?in whole or in part? over the public telecommunications networks including T.V& Radio Transmission and Internet services. The systems used for provision of telecommunication services, including switching equipment, cables, towers, wireless equipment, optical, electromagnetic or any other telecommunications means and the associated equipment.

It is a serial numbering pattern to identify designated termination point in the public telecommunications network, and includes the necessary information for routing of the telecommunication signals to this termination point. The plan prepared by the Commission to specify the scheme of numbers used in various telecommunications services.

SaudiNIC is the entity that is responsible for the administration of the domain name space for the country code (ccTLD) of Saudi Arabia (.SA). This includes the operation of the DNS root servers for .SA domains as well as the registration and maintenance of all third-level .SA domain names.

Based on the Council of Ministers' decree No. 229 dated 13/8/1427h the task of operating and administering the Saudi Network Information Center (SaudiNIC) was moved from King Abdulaziz City for Science and Technology (KACST) to the Communications and Information Technology Commission (CITC). The SaudiNIC was established in 1995 by KACST.

Mission Statement

The mission of SaudiNIC is to provide an equitable, just and competent technical and administrative management of domain name registrations and IP address allocations for Internet community in Saudi Arabia.

Main Tasks

- Setting up policies regulating domain name registrations in Saudi Arabia ? Domain name registrations

- Provide databases for the registered domain names

- Supporting the use of Arabic domain names

- Coordinating with other GCC, Arab, and International ccTLDsParticipating in international events supervised by ICANN, ITU, ISOC, and WIPO related to domain names and IP numbers.

Benefits of Registering Domain Names under ".sa"

- Domain name that has national values

- Authenticity of the registered entity to the citizens

- Preventing blackmailing due to registering domain names for the purpose of selling them.

- The ability to modify the registration information by the holding entity at any time.

- The existence of policies and procedures preventing the modification to the registration information by non-authoritative entities.

- Excellent technical support to make sure the DNS hosting is done proper manner.

- The existence of multiple second level domains to meet with the need of different organization categories (commercial, government, non-for profit, education, network, medical, and even personal)

Service and Support

The Commission shall perform the following functions and duties in relation to interconnection of telecommunications networks: promote adequate and efficient interconnection of telecommunications networks and access by service providers to telecommunications facilities of other service providers, in order to permit interoperability of telecommunications services that originate or terminate in the Kingdom, or both; establish an open and transparent regulatory framework for interconnection and access with a view to minimizing regulatory and other barriers to entry into telecommunications markets; promote expeditious and commercially viable interconnection arrangements by relying on commercial negotiations between the parties to reach interconnection agreements, where possible; ensure that interconnection agreements meet the objectives of the Commission statutes; publish Interconnection Guidelines consistent with Commission statutes; determine which service providers are dominant service providers in a telecommunications market for interconnection; if considered appropriate by the Commission, regulate the prices for interconnection and access services by dominant service providers in a telecommunications market for interconnection; ensure that dominant service providers publish Reference Interconnection Offers in accordance with this Bylaw and the Interconnection Guidelines; and resolve disputes related to interconnection and access in a timely and impartial manner.

Each operator has the right to negotiate with other operators the agreements for interconnection with their telecommunications networks and services.

The following actions or practices among others shall be deemed to violate the duty to negotiate in good faith: obstructing or delaying negotiations or resolution of disputes; refusing to provide information about a service provider?s own telecommunications or telecommunications facilities that are necessary for the interconnection arrangements; misleading or coercing a party into reaching an agreement it would not otherwise have made; demanding that another service provider sign a non-disclosure agreement that precludes it from providing information requested by the Commission; or refusing to include a provision allowing amendment of the interconnection agreement to take into account changes in Commission statutes.

Service providers and other concerned parties may at any time request the Commission to issue a decision that amends or elaborates on the treatment of the issues or on the procedures set out in the Interconnection Guidelines. The Commission may, by decision, designate a service provider as being a dominant service provider for interconnection purposes in one or more markets, if the Commission considers that: the service provider is a dominant service provider within the meaning of the Commission statutes, and/or the service provider, either individually or jointly with others, enjoys a position equivalent to that of a dominant service provider.

If the Commission decides that an interconnection agreement is not in compliance with Commission statutes or the license of a party to the interconnection agreement, it shall notify the parties to the interconnection agreement. Such notification shall be given by the Commission within the time prescribed by the Interconnection Guidelines. The Commission?s notification shall set out the basis for its decision and require the parties to amend the interconnection agreement within the time prescribed by the Interconnection Guidelines. If the parties are unable to reach agreement on the terms and conditions of an interconnection agreement complying with the determination of the Commission, the dispute resolution provisions in Bylaw shall apply.

Intrusion is considered as a way of misuse of the telecommunications network, and is a violation, and the same procedures stated in this Bylaw to treat the violations shall be applied to it. The Commission, in accordance with its statute, shall establish the necessary procedures to protect from, and prevent intrusion and issue the necessary instructions to that end. Any person or service provider or user shall abide by the procedures and instructions issued by the Commission. Any person or service provider or user shall take the necessary precautions to protect from, and prevent, intrusion, and he shall use the most advanced means and technology that suit the importance of his network, systems and the nature of his work, and to update it periodically. Any person or service provider or a user shall abide by the discipline guide of the Internet security in the Kingdom.

Saudi National Anti-SPAM Program

This program provides a brief overview of the organizational structural development program to combat spam (Spam) in Saudi Arabia in terms of the approach taken in implementing the program, implementation stages, key findings that emerged from the study prepared for this purpose, and finally the strategy and proposed initiatives.

To the best of our knowledge, this organizational structure represents the first effort of its kind in the Gulf Cooperation Council states and Arab countries in general. The final organizational structure takes into account all key aspects of an overall solution to combat spam messages, including the global best followed practices, the current status of spam messages in Saudi Arabia, the current existing legislation in the kingdom, and aspects related to awareness, cooperation and legislation and technologies.

Computer Emergency Response Team (CERT-SA) is non-profitable center established to play an important role in increasing and cultivating awareness, knowledge, management, detection, prevention, coordination and response to information security incidence at the national level.

Stages

Information Infrastructure

Stage 1 - Radios: 6.25 million (1997)

Television broadcast stations: 117 (1997)

Televisions: 5.1 million (1997)

Radio broadcast stations: AM 43, FM 31, shortwave 2 (1998)

Stage 2 - Telephones - main lines in use: 3,317,550 (2002)

Stage 3 - Digital Radio Trunking- 100,000 (Unofficial):
In late 2005, bravO! Telecom was launched as the country's digital radio trunking operator under a B.O.T agreement with the incumbent operator STC, with an estimated 100,000 subscribers as of Nov'07.

Internet Service Providers (ISPs): 22 (2005)

Internet Users: 4,800,000 (December 2006)

Stage 4 - Telephones - mobile cellular: 21,500,000 (2007)
note: In 2004, the Saudi Telecom Company (STC) monopolization was broken by authorizing Etihad Etisalat/Mobily to compete in mobile communication, in June 2009 GO Telecom (Etihad Atheeb Telecom) or "??" also entered the market.

Telephone system: modern system
domestic: extensive microwave radio relay and coaxial and fiber-optic cable systems
international: microwave radio relay to Bahrain, Jordan, Kuwait, Qatar, UAE, Yemen, and Sudan; coaxial cable to Kuwait and Jordan; submarine cable to Djibouti, Egypt and Bahrain; satellite earth stations - 5 Intelsat (3 Atlantic Ocean and 2 Indian Ocean), 1 Arabsat, and 1 Inmarsat (Indian Ocean region)

Country code (Top level domain): .sa

Internet Availability

Stage 1 - Saudi Network Information Center (SaudiNIC) is responsible for the administration of the domain name space for the country code (ccTLD) of Saudi Arabia (.SA). This includes the operation of the DNS root servers for .SA domains as well as the registration and maintenance of all third-level .SA domain names. SaudiNIC was managed and operated by King Abdulaziz City for Science and Technology (KACST) since 1995. by the end of 2006 the task of operating SaudiNIC moved to the Communication and Information Technology Commission (CITC)

Stage 2 - An ADSL service in Saudi Arabia has become available since 2001. As part of its monopoly on all methods of communication in Saudi Arabia, the Saudi Telecom Company is the only complete provider, though several ISPs are available, with the permission of STC.

STC is the only provider for telephone lines in Saudi Arabia. For this reason customers have to pay two fees, one to STC for activation of the ADSL service across the telephone line, and a second to an ISP to provide Internet service across the ADSL line. STC has been highly criticized for their service in providing ADSL access as customers had to wait many months to receive ADSL service on their phone lines. In 2006, STC had invested in increasing the size of their ADSL infrastructure and since then the wait times had improved, but many customers are still on waiting lists.

Stage 3 - The World Telecommunication Development Conference (WTDC-06) held in Doha, Qatar, established a new Special Global Initiative on ?Access to telecommunication services for people with disabilities? through Resolution 56. Two workshops have since been held in Geneva (September 2007) and Cairo (November 2007).

The workshop is an important platform for reviewing, discussing, sharing experiences and establish contacts on issues and policies for having persons with disabilities gain access to ICT.

A rich website containing many valuable Arab and international websites in both Arabic and English languages.

Stage 4 -The IPv6 Task Force Forum came as the outcome of the IPv6 Project that was introduced by the Communications and Information Technology Commission as part of the Internet Services Development Projects undertaken by the CITC. The Commission sponsored the establishment of the Task Force that convened its first meeting on July 30, 2008.

Currently, the Task Force members, in addition to the CITC, include ICT Service Providers.
 

Internet Affordability

Stage 1 - Communications and Information Technology Commission was established under the name of (Saudi Communications Commission) pursuant to the Council of Ministers Decision No. (74) dated 5/3/1422H. The name was changed after the Commission was entrusted with new tasks related to information technology to become (Communications and Information Technology Commission) under the Council of Ministers Decision No. (123) dated 21/5/1424H.

The vision statement of the Commission is "Universally available, high quality and affordable communications and information technology services".

Stage 2 - The Commission shall propose the amount and classification of the fees to be charged pursuant and refer the proposal to the Ministry for approval. The Commission shall establish fees accordance with the following principles:  fees shall be transparent, non-discriminatory, objectively justifiable and appropriate for the type of service licensed; the level of fees shall take into account the need to foster the development of competition and innovative services; and fees shall reflect the need to provide for the optimal allocation of scarce resources such as frequency spectrum and numbering.

Stage 3 - The Commission shall, when determining the level of fees charged take into account that:   the total amount of fees charged by the Commission shall be intended to recover its total costs associated with regulation and not to generate excess revenues; the total amount of fees charged by the Commission and intended to recover its total costs associated with regulation shall be distributed proportionately among service providers according to principles to be determined by the Commission.

Stage 4 - The Government of the Custodian of the Two Holy Mosques has understood the importance of keeping pace with the huge developments in the field of telecommunications on international level which leads to regulatory changes in the competitive and investment environment of this sector, and how these developments create fundamental changes in the infrastructure and regulation of the telecommunications sector in the Kingdom.

In the light of this attention by the Government, the Royal Decree No. (M/12) dated 12/3/1422H was issued approving the Telecommunications Act. The Council of Ministers Decision No. (74) dated 5/3/1422H was issued approving the Ordinance of the Saudi Communications Commission. These systems aim at facing the challenges of the coming stage in the field of telecommunications, and creating a competitive environment based on equity and transparency emerging from it provision of high quality universal telecommunications services at affordable prices, activating the role of the private sector and motivating its investments in that field.

Due to the importance of the role of the Information Technology and its adherence with the successive developments in the telecommunications world, the Commission was entrusted with new tasks related to information technology whereas the Council of Ministers Decision No. (133) dated 21/5/1424H was issued changing the name of the Saudi Communications Commission to become (Communications and Information Technology Commission) and amending the Commission Ordinance to be consistent with the new name and to be added to its tasks stipulated in the Ordinance.

The Commission has started preparation of all Internal, financial and administrative Statutes regulating its work and preparation and completion of the Telecommunications Bylaw and start setting out a plan to open the telecommunications sector for competition to be consistent with the Council of Ministers Decision No. (171) dated 2/7/1423H that stipulates opening of the telecommunications market for competition and starting the partial liberalization of the mobile telephone in the last quarter of 2004 and the fixed telephone in 2008.

Network Speed and Quality

Stage 1 - Any frequency allocated for civil or commercial purposes shall not be used by any user or operator without prior assignment by the Commission, obtaining the necessary license and payment of fees for usage of this frequency pursuant to the procedures prescribed by the Bylaws.  In the event the frequencies are used in a manner contradicting this Act, its Bylaws or the licensing provisions, the Commission shall have the right to issue a decision to cease operation of the equipment used in violation or withdraw the same from service and resort to security authorities to enforce the decision if need be .

Stage 2 - The Commission shall assign frequency spectrum in accordance with international and regional regulations, agreements, and standards, and the National Frequency Spectrum Plan. It shall set a plan for distribution and usage of frequencies assigned for civil and commercial purposes, and shall submit the same to the Minister for approvalt.

Stage 3 - The Commission shall prepare a National Frequency Register in accordance with the national interest. The National Frequency Register shall include all information related to the frequency spectrum, its use, and its users, and the Commission shall publish information concerning the civilian and commercial use of the radio spectrum.

Hardware and Software

Stage 1 - The conveyance of signals between defined termination points by wire/ wireless equipment, including the conveyance of signals over the Internet.  Conveying and routing of signals ?in whole or in part? over the public telecommunications networks including T.V& Radio Transmission and Internet services.  The systems used for provision of telecommunication services, including switching equipment, cables, towers, wireless equipment, optical, electromagnetic or any other telecommunications means and the associated equipment

Stage 2 - It is a serial numbering pattern to identify designated termination point in the public telecommunications network, and includes the necessary information for routing of the telecommunication signals to this termination point.  The plan prepared by the Commission to specify the scheme of numbers used in various telecommunications services.

Stage 3 - The mission of SaudiNIC is to provide an equitable, just and competent technical and administrative management of domain name registrations and IP address allocations for Internet community in Saudi Arabia.

Service and Support 

Stage 1 - Communications and Information technology Commission (CITC) is charged with regulating the Information and Communications Technologies (ICT) sector in the Kingdom, and internet regulation is one of its primary responsibilities. Accordingly, CITC established this website as a gateway to the internet service in the Kingdom, and as a reference to numerous services, information and statistics related to that service.  The Commission shall establish the terms governing public networks access rights, the interconnection points and the interconnected operators? obligations.

Stage 2 - Upon receipt of a written request by another service provider or a foreign service provider, a service provider shall enter into good faith negotiations to enter into an interconnection agreement:   to connect and keep connected both parties? telecommunications networks at specified points of connection; and to provide access to such telecommunications facilities as are reasonably requested in order for the service providers to provide telecommunications services to their users.

Stage 3 - An inspector appointed may seize papers, electronic records or other objects, and may require electronic records to be produced which may be relevant as evidence in ongoing or future investigations, or proceedings.  All persons shall co-operate fully with an inspector operating within the scope of an appointment.

Stage 4 - This program provides a brief overview of the organizational structural development program to combat spam (Spam) in Saudi Arabia in terms of the approach taken in implementing the program, implementation stages, key findings that emerged from the study prepared for this purpose, and finally the strategy and proposed initiatives.