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 IS 371 Introduction to I.T. System Management

Summary of the Course
Text Book and Printed Resources
Prerequisites
Grading
Teaching Method
Week by Week Schedule

Summary of the course:

IS 371 is designed for Information Technology students interested in knowing how IS is managed, the roles that various professionals play, and the key issues involved in coordinating and monitoring IT activities. This course looks at what Information Systems managers do and how they do it. In particular, this course examines the role of the Chief Information Officer and the roles of other various IS managers who handle the operational concerns. The course looks at how the fit between information systems and corporate strategy influences the structure and staffing of information systems. Then, this course details the functions that IS performs for organizations, user training and help desk support, procurement and outsourcing, operations management, network management, and, lastly, human resource trends in compensation staffing and benefits. This course also looks at what constitutes good management behavior, how good managers spend their day, and the skills that IS managers need in contrast to the skills IS professionals need

Textbooks and printed resources:

Information Systems Management in Practice, 8th edition, by Barbara C. McNurlin, Ralph H. Sprague, Jr. and Tung Bui, 2009. ISBN:0132437155.

Case Study

Grading:

The grading scheme is as follows:
Homework 1 20%
Homework 2 10%
Homework 3 20%
Participation 10 %
Mid-term exam 20%
 
Total 100%
 

A

94 and above

A-

90 - 93

B+

87 - 89

B

84 - 86

B-

80 - 83

C+

77 - 79

C

74 - 76

C-

70 - 73

D+

67 - 69

D

64 - 66

D-

60 - 63

F

Less than 60

Teaching Method:

A combination of teaching methods will be used (lecturing, guest speakers, group presentations, etc).

Week by week schedule
Class date Topic/Task Reading
Week 1 Course Overview
Introduction to IT Management and Strategy

Chapter 1

 

Chapter 2

Week 2 

Developing the Organization's IT strategy and planning

Chapters 3, and 4

 

Week 3 

Globalization Readings 6a Homework 1 due

Week 4

 Leadership

Reading 4 and chapter 2

Week 5

 

Managing Partnership-based IT Operations

 

 Chapters 8

Week 6 

 

Managing the networked Infrastructure

Chapters 5

Week 7

 

Management Issues in System Development Chapter 10

Week 8 

 

Information Security

Guest Speaker: Dave Galen

Chapters 11

Week 9

 

Resource Management

Guest Speaker: Sara Enlow

 

Week 10

 

Outsourcing

Chapters 15 and 16 and 7a.

Week 11 Final debate
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