eBay NoweBay Now is a new service from eBay which provides a local shopping service with the promise of delivery in under an hour. eBay Now began as a service called Milo, with the goal of making shopping local easy. Milo was at roughly 25 employees before its acquisition. Their relationship with eBay started off as a partnership, allowing eBay and Milo's services to integrate at a technical level. Eventually eBay decided to purchase Milo for $75 Million in 2010. Ted Dziuba was a Co-Founder and Software Engineer for Milo, and we had the pleasure of getting to speak with him. Ted shared his insight of starting up a company, and shared his story of struggling to find investors, raising money, and finally being acquired.
Local DeliveryeBay Now offers applications for your mobile device, plus a website which is found at now.ebay.com. To use eBay now simply find a product you want to purchase, and order it. When you place an order, it gets sent to the ‘valet driver.’ The valet will then go to the nearest store selling your product and purchase it for you. The valet then delivers the product to the customer within an hour. All the customer pays extra is a five dollar fee for delivery. Currently eBay Now is only offered in the San Francisco Bay Area, and the Manhattan, Brooklyn, and Queens areas of New York. The service will soon be coming to Chicago, and other markets.
Locations- San Jose
- San Francisco
- SF Peninsula
- NYC Queens
- Manhattan and Brooklyn
Amazon LocalAmazon offers a Local Express Delivery system similar to eBay Now. Amazon Local promises same day delivery for orders placed before a certain time, say 11a.m. local time. While a competitor to eBay Now, Amazon Local only works when the order is placed before a certain time. eBay Now works whenever you like, within an hour.
Google Shopping ExpressGoogle promises delivery within a few hours while using their Google Shopping Express. Currently this service is in beta, and is only available to customers in San Francisco. Google Shopping Express works similarly to eBay Now. You search for a product, find the best price, order. You can specify delivery times from ‘Any Time Today’ to between a range of hours. Google plans on using a subscription model to charge $60 - $70 a year for the service.
Silicon ValleyeBay’s offices are located in San Francisco. This is outside the majority of the ‘Silicon Valley’ area, but still located in an area close enough to keep up with other local competitors and innovators within the cluster. For example, because of their close proximity to Google, the accusation of Milo for eBay, into eBay Now is likely a reason Google has felt the need to offer a same day delivery service to compete. And because competition leads to more innovation, it is good for both parties they are located in the same region and compete for the same customers.
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