Tentative
Session
Schedule
| # |
Date |
Topic/Reading Assignment Due |
Case / Reading |
| 1 |
4/4/02 | The
Professional Service Industry The IT Consulting Industry - types of firms, major players, segments, types of IT consultants, key issues |
Weinberg Chapter1 Handouts: How to Choose-- and Work with Consultants Case: e-Consulting |
| 2 |
4/11/02 | IT
Consultant Skills: communication tools/ analytic tools/ team building/ project mgt tools
|
Weinberg Chapters 2-7
Case - HBR: When Consultants and Clients Clash by Idalene F. Kesner and Sally Fowler |
| 3 |
4/18/02 | Consulting
Firm Management: structure, life stages, strategies, competition, growth, recruitment, retention
Issues Analysis subjects due |
Maister Chapters 1,2,13-15,18,28
Case: Lehman Brothers (B): Decline of the Equity Research Department |
| 4/25/02 |
No class
|
Teams work on project. | |
| 4 | 5/2/02 | Internal
and Independent Consulting:
comparison to traditional consulting firm environment -- staff function,
benefits/shortcomings |
Weinberg
Chapters 13, 14
Case: Bankers Trust (found in the weekly supplementary readings) |
| 5 | 5/9/02 | Engagement
Management: |
Maister
Chapters 7,8,16
HBS: How To Fail In Project Management Case: Corning Glass Works: The Z-Glass Project |
| 6 | 5/16/02 | Selling: The Proposal &
Response to RFP analyzing the RFP to prepare effective response |
Maister Chapters 5,6,9-11
Weinberg Chapter 11 Case: Timberjack Parts: Packaged Software Selection Project |
| 7 | 5/23/02 | Knowledge
Management Services |
Maister Chapters 29-32, 27
Cal Mgt Rev, Winter 99. Sarvary, Miklos. Knowledge Management and Competition in the Consulting Industry. pp 95-107. Case: Integral Consulting |
| 8 | 5/30/02 |
Change
Management |
Weinberg Chapters 8-10
HBS: Executing Change: Three Generic Strategies HBS: Executing Change: Seven Key Considerations Case: Rob Walden at SCORE! Educational Centers (Abridged) |
| 9 | 6/6/02 | Ethical
Concerns, Legal Concerns
Due: All
Second
Issue Analysis Papers
|
IMC - Code of Ethics
HBS: The Professional Pledge and Conflict of Interest Case: Martha McCaskey |
| 10 | 6/13/02 | Underlying
Economics of Firm: sources of profit, org structure, charge-out rates, project staffing, marketing Due: Term Project Presentations, Write-ups due. |
Maister chapter 3
Weinberg Chapter 12
|
* This schedule is subject to change
Last updated by Tom Long on May 14, 2002