IS 578 Information Technology Consulting

 

Weekly Topics

 

#

Date

Topic

Case/Reading

1

3/30/09

Consulting Industry

Weinberg Chapter 1

 

No Case Discussion

2

4/6/09

Consulting Skills

Weinberg Chapters 2-7

 

 

Case: e-Consulting

3

4/13/09

Firm Management

Maister Chapters 1,2,13-15,18,28

 

Case: When Consultants and Clients Clash

4

4/20/09

Internal and Independent Consulting

Weinberg Chapters 13,14

 

Case: Lehman Brothers (B)

5

4/27/09

Engagement Management

Maister Chapters 7,8,16

 

Case: Bankers Trust (supplementary readings)

6

5/4/09

Selling:  The Proposal & RFP

Maister Chapters 5,6,9-11

Weinberg Chapter 11

 

Case: Corning Glass Works

7

5/11/09

Knowledge Management Services

Maister Chapters 29-32, 27

 

 

Knowledge Management and Competition in the Consulting Industry

 

Case: Timberjack Parts

8

5/18/09

Change Management

Weinberg Chapters 8-10

 

HBS: Executing Change: Three Generic Strategies

 

HBS Executing Change: Seven Key Considerations

 

Case: Integral Consulting

 

 

5/25/09

No Class

Memorial Day

 

9

6/1/09

Ethical & Legal Concerns

 

 

IMC – Code of Ethics

 

HBS: The Professional Pledge and Conflict of Interest

 

Case: Rob Walden at SCORE

 

10

6/8/09

Economics of the Firm

 

Term-Project Presentations

Maister Chapter 3

Weinberg Chapter 12

 

Case: Martha McCaskey

6/12/09

 

Term-Papers Due