Title: Integrating Web Usage and Content Mining for More Effective Personalization
Authors: Bamshad Mobasher, Hoghua Dai, Tao Luo, Yuqing Sun, and Jiang Zhu
Abstract: Recent proposals have suggested Web usage mining as an enabling
mechanism to overcome the problems associated with more traditional Web
personalization techniques such as collaborative or content-based
filtering. These problems include lack of scalability, reliance on
subjective user ratings or static profiles, and the inability to
capture a richer set of semantic relationships among objects (in
content-based systems). Yet, usage-based personalization can be
problematic when little usage data is available pertaining to some
objects or when the site content changes regularly. For more effective
personalization, both usage and content attributes of a site must be
integrated into a Web mining framework and used by the recommendation
engine in a uniform manner. In this paper we present such a framework,
distinguishing between the offline tasks of data preparation and
mining, and the online process of customizing Web pages based on a
user's active session. We describe effective techniques based on
clustering to obtain a uniform representation for both site usage and
site content profiles, and we show how these profiles can be used to
perform real-time personalization. 
Full Paper:  [pdf]