IS 483 Information Services and Operations

Weekly Topics -- Autumn 2005   Tentative Session Schedule

#  Date  Details  Links

 Submissions
1  Mon  Sep 12   Introduction 
  Leadership
  Leadership versus Management		  Links 01  
  Notes01		  
2  Mon  Sep 19   Nature of Mgt and IS
 Role of IS Management
 Challenge of IS and IT Mgt today
  IT /HRM     		 Links 02
  Notes02		  Beginning
  Survey
3  Mon  Sep 26   History of IS/IT and Governance
  Information Technology
  Organization Models
  Service Level Agreement		  Links 03
  Notes03		  
 
4  Mon  Oct 3   IS/IT Functions and Structures
  Service Level Agreements
  Application Support
  Distributed Architecture /
  Infrastructure 		 Links 04
  Notes04		   1. Leadership
  Analysis
5  Mon  Oct 10   Enterprise Systems
  Enterprise Resource Planning
  Business Process Reengineering		  Links 05 
  Notes05		  
6  Mon  Oct 17   IT Operations
  • Data Center
  • Security
  • Communications Management
  • Service Level Agreement
  Links 06 
  Notes06		   2. Panel Briefing
7  Mon  Oct 24   IT Services
  • Consolidated Service Centers
  • Training
  • Maintenance
  • Service Level Agreement
  Links 07
  Notes07		  
8  Mon  Oct 31   IT Risk Management
  		 Links 08
  Notes08		  
9  Mon  Nov 7   Outsourcing
  Budgeting
  Financial Analysis   		 Links 09 
  Notes09		  
10  Mon  Nov 14   Presentations
  Take home Final Distributed 
   (To those who did not do SLA or RFP)		     SLA or RFP
11  Mon  Nov 21     Final Exam