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We have presented a general framework for personalization based on
usage and content mining, in which the user preference is automatically
learned from Web usage data and integrated with domain knowledge and
the site content. This has the potential of eliminating subjectivity
from profile data as well as keeping it up-to-date. Furthermore, the
integration of usage and content mining increases the usefulness and
accuracy of the resulting recommendations. Our experimental results
indicate that the techniques discussed here are promising, each with
its own unique characteristics, and bear further investigation and
development. Our future work in this area will include automatic
classification of pageview types and better integration of a variety of
pageview types (such as those representing different e-commerce or
product-oriented events) into the mining and recommendation process.
Bamshad Mobasher
2000-08-14