Week 2 Outline

• Review results from observing Web navigation

  Discussion topics

  • What page features gave users the most difficulty?
  • Which features were helpful? How do you know?
  • Was keyword search used? When?
  • What factors contributed to any discrepancies between your predictions and what you actually observed?
  
  

• Categorization

  Effects

  • Basic level effects
  • Prototype effects

  Models of categorization

  • Classical models (list of necessary and sufficient features)
  • Prototype models
  • Exemplar-based models

  Also, models may weight certain features when identifying a prototype or exemplar.

  
  

• Review next project

• Methods for learning about users and tasks

  • Interviews
  • Field observations
  • Surveys
  • Contextual inquiry
  
  

• Readings for next week

  • Using contextual inquiry to learn about your audiences
  • A commentary on "Using contextual inquiry"
  • A Survey of User-Centered Design Practice

  These links can be accessed on the DePaul campus, or through the library's proxy server.